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Tuesday, 19 October 2021

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Evaluation of Service Standards and Operational Procedures

Wednesday, October 14 2021. East Kalimantan Bappeda, represented by the Government and Human Development Sector, Attends Evaluation of Service Standards and Operational Procedures

Standard Operating Procedures (SOP) need to be continuously evaluated so that procedures in the organization always refer to accountability and good performance. Regular SOP evaluations are carried out within a period of 1 (one) year and can be carried out incidentally according to the needs of the organization concerned.

The Organization Bureau tries to independently design SOP evaluation instruments based on the provisions regarding monitoring and evaluation in the Minister of State Apparatus Empowerment and Bureaucratic Reform Regulation Number 35 of 2012 and the Minister of Home Affairs Regulation Number 52 of 2011.