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Tuesday, 19 October 2021

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Evaluation of service standards and operating procedures

Wednesday, October 14, 2021. East Kalimantan Bappeda represented by the field of government and human development attended the evaluation of service stamdar and operational procedures

Standard Operating Procedures (SOP) need to be continuously evaluated so that procedures in the organization always refer to good accountability and performance. SOP evaluation regularly is carried out within a period of 1 (one) year and incidentally can be done according to the needs of the organization concerned.

Organizational Bureau tries to design SOP evaluation instruments based on the provisions regarding monitoring and evaluation of the Minister of Administrative Reform Regulation and Bureaucracy Reform Number 35 of 2012 and Minister of Home Affairs Regulation Number 52 Year 2011.